At GlowTress, we stand by the quality of our products and want you to feel confident in your purchase. If you're not satisfied with your GlowTress device, we offer a 30-day money-back guarantee.

Returns & Refund Eligibility

To qualify for a refund, the following conditions must be met:

• Your return request must be made within 30 days of delivery.
• The product must be in good condition, with no physical damage caused by misuse.
• All original accessories and packaging must be included.
• Proof of purchase (order number or receipt) is required.

How to Request a Return

1.Contact Us – at glowtresscontact@gmail.com with your order details.

2. Receive Return Instructions – We’ll provide a return authorization and shipping details.
3. Send It Back – Ship the item using a trackable shipping service.
4. Receive Your Refund – Once we receive and inspect your return, we’ll process your refund within 5-7 business days.

  Please Note:

• Return shipping costs are not covered unless the product is defective.
• Refunds will be issued to your original payment method.
  

Exchanges (Defective or Damaged Items)

If you receive a damaged or defective GlowTress Product, contact us within 7 days of delivery, and we’ll send a free replacement—no extra cost to you!

Need Help?

If you have any questions about our refund policy, reach out to our team and we will assist you as soon as possible.